TERMS and CONDITIONS

The placing of an order with Hedging & Forestry UK will be collated and administerd through its marketing parent company R & N Plant Specialists and will be held as the acceptance of the terms and conditions as stated.

• Telephoned orders must be confirmed in writing within 3 days. The purchaser will be responsible for any anomalies arising from verbal orders which are not confirmed in writing.
• We tend not to operate without a minimum order value but reserve the right to increase prices against small order values.
• All prices quoted are ex nursery and the minimum delivery charge is not less than £15, if goods are sent by carriers, packaging and carriage will be charged at cost.
• All prices quoted are exclusive of VAT which will be charged at the prevailing rates. Our VAT No is 623 8041 60.
• All items are offered subject to stock availability upon receipt of official order.
• Where goods ordered are to be grown on commercially by the purchaser this must be stated at the time of ordering so the correct EEC Plant Passport may be issued with the goods.
• New trade customers are requested to submit two trade references and banking details with their first order.
• We reserve the right to operate new business on a pro-forma basis.
• Private customers are requested to submit a cheque with order for the full amount, or to pay in full at time of delivery.
• Payment by MasterCard or Visa Credit Card will incur a 2.35% operating charge on the total amount payable with business cards charged at 4.35% of the total amount.
• Trade accounts payable will be due 28 days from date of invoice after which a 10% credit handling charge will be applied to all outstanding monies owed. It is the companies policy to take immediate legal action to recover debts and associated costs incurred due to non- payment of accounts or dishonoured cheques accepted in good faith for payment of goods.
• Ownership of goods, it is to be understood that the legal title of the goods supplied will not pass to the customer until full payment is received. Should the purchaser appoint a trustee in bankruptcy, receiver or liquidator having disposed of the goods to a third party then the proceeds from the sale of goods should be used to satisfy R & N Plant Specialists account. The company reserves the right to uplift goods supplied if payment is not received in full after seven days written notice has been given.
• Should an unfulfilled order be cancelled by the buyer we reserve the right to demand 50% of the order value as liquidated damages without having to prove the costs involved in documentation and collation of orders. Any order not accepted within 120 days or by an agreed delivery date will be deemed as cancelled by the purchaser.
• All Plants are grown in compliance with the Horticultural Trades Associations National Plant Specification and many in compliance with the Nursery Stock Certification Scheme therefore any delivery charges against any items returned is not refundable
• Consignments must be carefully examined on receipt and any complaints notified by telephone within 2 days and confirmed in writing within seven days, failure to do so will render the complaint void.
• We will not accept any responsibility for damage caused by frost, drought, winds or any circumstances beyond our control, plants are only guaranteed if we undertake the planting and maintenance of the said planting scheme.
• Any compensation shall not exceed the invoice price of the goods in question and excludes any charges made for delivery.